Unleash & Empower Servers
With on-the-job micro training, servers are always leveling up their restaurant, food, and beverage knowledge + delivering fast answers back to customer questions, .... every day, every hour, every table with your restaurant's Brown Bacon AI solution.
Seasoned Rockstar
She's got it, customers are happy and she is raking in the tips, but she still has gaps that the BrownBacon AI will help skill her up to a superhero:
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Complete menu + new items + specials
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She can even offer multilingual support & manage the VIPs
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Access, train & learn the entire Beverage Menu including region and winemaker info
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She is not a Sommelier, but she sounds like she is
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From Rockstar to Super Hero - assure allergies and dietary restrictions are covered
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Uses the tool to deliver a great experience to the customer... extra mile every time.
Learner
He is learning and wants the Rockstar tips, but just does not have the knowledge of others. Let's make his service sizzle with BrownBacon AI:
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Using the solution every day to accurately answer customer questions in detail
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With access to the entire food & beverage menu, he sure seems like a Rock Star & can present with confidence & adds with a smile "I'm AI assisted, ask me anything."
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With every quick question asked and answered between tables, he is micro-training and skilling up between tables while still covering all his knowledge gaps on restaurant process.
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He is empowered with all the information he needs.
The Newbie
First serving job. and she has energy, but knows little about the menus, nothing about beverages, and less about restaurant processes, but BrownBacon AI can help onboard her & build a solid skill core fast:
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Fast on-the-job processes for her to follow
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Answers to "How do I..?" reduces manager training requirements
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Direct Link access to full menu, 3rd party application materials, restaurant contacts and forms.
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Plus every bit of the food & beverage information & recommendations the other servers have. She will be a Rock Star in no time.
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Week 2 and she can now even handle multi-lingual orders.
Multilingual - 80+ Languages
Real-time translation of all your information
Auto-language input recognition and translation
Server Empowerment... every day, every hour, every table.
AI Recommendations
Your menus, events, & staff training information without internet of everything answers.
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Plus all your procedures at the servers fingertips.
Life-Threatening Food Allergies
Deliver servers & customers the tools to make informed menu choices on everything from estimated sugar to likelihood of an allergic ingredient.
Estimated Health & Food Information
Help customer makes smart menu choices if they are watching their:
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Sodium
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Sugar
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Cholesterol
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Calories
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Protein
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Etc
VIP Management
Upload VIP lists, likes/dislikes and manage the VIP from pre-visit, greeting, seating, ordering, potential allergies, and special requests.
Venue & Training Lookup
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Where is your food truck?
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What's you next event?
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Who founded the restaurant?
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Where are you located?
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How do I book and event?
Server Empowerment
Powered by Brown Bacon's SomAI
Meaningful Server Enablement & Training
Empowered Servers Sell More
Knowledge & Confidence Sells
Its one thing to recommend the Fish as the chef's special "because its good". Its another to have information at the server's fingertips and note "The fish is a butter poached Alaskan Halibut, with capers and a touch of paprika. "
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Another level to that presentation is delivering it in French, with pronunciations, and including estimated sodium and calorie content... and with BrownBacon AI your server can.
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Any food allergies or dietary needs we need to address? We have that covered too.
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Yes you had a "family dinner", and yes the servers were trained, but humans usually only retain 2% without constant repetition.
Unleash AI Assisted Servers
Multilingual Functionality + Deep food & beverage knowledge +....
Multilingual table, no problem - we can even provide them a customer facing solution that will translate everything they want.
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Although it takes an average of three years to be a Sommerlier, even that Newbie server can deliver expert level wine, cocktail, beer, and food pairings all pre-tuned recommendations from BrownBacon's SomAI.
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We also deliver information on Life-Threatening food allergies, estimated health & food information, VIP management, & event information
Micro-Training is More Effective
Micro Training - A more efficient Learning/Training Strategy
Self-Service Micro Training Delivers:
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22% higher retention of information over traditional training - Dresden University
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53% of Millennials prefer on-the-job training vs formal training - ATD Research
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50% of attention spans have shrunk by half over the past decade - Software Advice
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17% more effective than group training - Journal of Applied Pychology
Faster
Onboarding
High FOH/BOH Turnover
A recent 7-Shifts survey noted that average restaurant turnover is every 110-days, 41% of staff for FOH and 43% for BOH.
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72% of staff noted lack of clear processes and communication.
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Servers, bussers, runners, hostess, cooks... everyone needs to understand processes.
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One solution that delivers the training for what your restaurant delivers from the food & beverage to the expected service experience.
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Brown Bacon AI even adds the advantage of multilingual support and can answer all those repetitive operation process questions that drive GMs nuts.
Allergy & Dietary Compliance
Legally becoming a concern
There is a trend of restaurants being held legally liable for negligent or omitted food information. Brown Bacon SomAi can assist.
Meeting the Needs of
Food & Drink Safety Recommendations
For Life-Threatening Allergy & Dietary Restrictions
1 in 10
Adults have a Food Allergy
Statistics indicate about 1 in 3 tables served in a restaurant will have someone with a severe food allergy.
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Are you offering your staff tools to offer options and guide customers.
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10% have special Diet or Diabetic needs
51%
51% Have Experienced Severe/Life-Threatening Food Reactions
More than half of adults with food Allergies have experienced a severe or life threatening reaction.
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With our experience in Food & Event services we know this is not what you want any patron to experience from inaccurate menu information.
377%
Life Threatening Food Allergy Insurance Claims are up 377%
Private insurance claims due to anaphylactic food reactions increased 377% between 2007 and 2016 - Source FAIR Health
Reducing Liability
Yes, Restaurants can/are being sued for negligent handling of food allergies
Offering customers and staff tools and options is the responsible option for addressing food related allergies and potential non-food/food cross allergies reduces risk.
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Elevating visibility concerns & options for those with dietary & life threatening food allergies is excellent customer service.
