AI Customer Support Assist & Automation
Service & Support Maximized
Chat, Automated Email, Support Knowledge-base
Fully Automated AI Customer Service solutions
Support Team AI Knowledge-base Assistant
On the Job - Micro Training for Policy Adherence
AI Product Finder Knowledge Base
20-second Integration - apps & website
Fully multilingual - 80+ languages
Go live in as little at 48-hours
Compatible with simple scan codes, websites, apps
Fast AI powered Answers
in the palm of a hand, on your site or in your app
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100% browser based platform
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Easy familiar chat interface
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Compliance - GDPR, encrypted messages, data never used to train other AI models, private chatbot
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Customers Say Yes to Chatbots
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80% of customers like Chatbots
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Over 50% of consumers prefer chatbot over a human to save time
*Patent Pending AI
Our Cutting Edge Generative AI
inside Simple Chatbot Tech
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Significantly Lower Cost App
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Industry Average $150K​ Generative AI App
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Brown Bacon AI - Starts at $500-$1000/month
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Desktop & Mobile
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No App
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Fast Sub-second Response
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Patent Pending SomAI
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20-second Integration*
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Scancodes​
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Drag & Drop Code Integration on site & apps
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Sales/Service/Staff - Internal Only
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Training, Policies & Processes
Customer - External
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Meal/Beverage/Product Finder
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Service & Event Location Info
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Multilingual
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Email/Lead Capture​
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Multilingual - 80+ Languages
Real-time translation of all you assets
Auto-language input recognition and translation
Visually Impaired Supported
Browser based solution utilizes
Users Visual Enhancement Device Settings​
External Customer Facing
or Internal Only Solutions
Isolate how you use your solutions with separate dedicated apps
Use Case - HowdyOwl.com
Manufacturing & Retail
AI Chatbots for Customer Service
& Fully automated AI Email Customer Service
No one wants to answer the same twenty questions over and over. When this occurs from humans, over time the responses start to become less complete as volumes increase or worse customer questions are not addressed.
Brett Lofing CEO Howdy Owl - “Our national and local sales are growing quickly with a premier tier service goal, however the expectation is for questions to be answered in minutes vs hours and seasonal peaks make staffing difficult. We looked to Brown Bacon AI for a solution.”
“For the fraction of the cost of one customer service employee, they delivered a fully automated hands-off 24x7 solution with unlimited scaling that can answer 95% of customer questions. When manual responses are required, we can access the chatbot based system directly for copy and paste product and process content. The system can even generate all our social posts and promotional emails all based on the AI training of our products. The capabilities and 20-second site integration were far beyond our expectations and our customers could not be happier with email responses under three minutes.” - noted Lofing
With Brown Bacon AI, we can provide your Customer Services team with the power of AI to find products, deliver procedure perfect responses, and deliver the best customer service:
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An internal only chatbot with all the answers they can copy and paste into emails or using during call sessions
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Provide a public website facing customer service AI chatbot for self-service
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Deliver fully automated Tier 1, AI email responses with Tier 2 human customer services support for additional questions
AI Customer Service Email Automation
Actual Automated Email Response to"
"What types of signs does Howdy Owl make?"
"Thank you for reaching out to HowdyOwl.com regarding which signs Howdy Owl offers.
Our goal is premier service. If for any reason you need more details or have a follow up question please respond to this message. Happy to help.
They offer a variety of sign types,
including:
- Banners**: Custom banner printing for marketing, schools,
churches, and construction sites.
- Displays**: Display stand signs.
- Outdoor Signs**: Outdoor business signs.
- Indoor Signs**: Indoor business signs.
- Canvas & Posters**: Framed canvas and poster prints.
- Window & Door**: Window and door coverings with perforated vinyl.
- School Yard Signs**: Custom yard signs for school fundraisers.
- Yard Signs**: Custom yard signs for various purposes like
politics, marketing, real estate, and personal use.
- Wall Mount**: Wall mount acrylic sign holders.
- Wall Murals**: Wall murals and wallpaper.
- Awards Plaques**: Custom awards plaques.
For more information, you can visit their custom signs page: [Custom
Signs](https://howdyowl.com/pages/custom-signs).
If you have any more questions or need further assistance, feel free to ask!
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Have a Great Day!
Regards,
Howdy Owl Customer Support
Use Case - MDT
Manufacturing & Retail - Sporting Goods
AI Chatbots for Customer Service
& Fully automated AI Email Customer Service
MDT is a manufacturer of sporting goods which are sold direct retail, dealers, distributors, and custom OEM products for other manufacturers. MDT is experiencing a hyper-scaling need for customer service to support its sales growth and they turned to Brown Bacon AI. The solution was both a set of internal and external chatbot solutions.
The external chatbot solutions will help customers directly on the website find a product which will fit their existing products. Once this knowledge base is validated, MDT will have the option to fully automate responses of its first tier of email customer service with follow questions directed to the existing customer service team.
Internal chatbots are focused on providing the deep knowledge base of product knowledge to the customer service team plus processes and procedures that need to be followed. This depth of information usually requires years of MDT employee training. With the Brown Bacon AI solution, even new customer service agents have access and can answer question which would previously require the most skilled and experienced team members. Answers can be cut and pasted directly into quotes and customer emails responses.
With Brown Bacon AI, we can provide your Customer Services team with the power of AI to find products, deliver procedure perfect responses, and deliver the best customer service:
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An internal only chatbot with all the answers they can copy and paste into emails or using during call sessions
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Provide a public website facing customer service AI chatbot for self-service
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Deliver fully automated Tier 1, AI email responses with Tier 2 human customer services support for additional questions
Your Data + Our Process
Understanding the Use Case
Customer Use - External
Staff Use - Internal Only
Collecting Your Data
Menus, Events, Venue Info, Location
Drink/Wine Lists
Training Documents
Process & Employee Handbook
Will this solution be used only by staff or will you need a customer facing version without internal training & employee handbook data?
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Do you want to capture opt-in email addresses, integrate to your email and automate welcome messages? We offer these services.
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High Touch vs Low Touch Service Restaurants - Some restaurants/venues want highly trained and empowered servers while other restaurants have a low-touch model with a customer self-service. We can handle any use case.
In most circumstances, BrownBacon AI can use your current website, menu, beverage and event list without any formatting on your side.
Our BrownBacon AI model can consume and read most text, Microsoft, Google, Adobe PDF documents, and website information that you already have. We will require your logo for custom branding.
Our team will work through any special document format requirements you might have.
Setup
Branding
AI Model Training
Testing
Going Live
We handle all the setup, branding, data loading and AI model training, testing, and pushing the solution live.
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We make it easy to go live fast and can be live in as little as 48-days from contract to live solution.
